When to contact Atrium Health Benefits Administration:

The Atrium Health Benefits Administration team is available to assist you with questions about:

  • Health and retirement benefits provided by Atrium Health
  • How to enroll or make changes to your benefit elections

Contact Atrium Health Benefits Administration:

When to contact MedCost, our health plan administrator:

Contact MedCost for specific information about your benefits covered under the LiveWELL Health Plan, including:

  • What’s covered
  • Find providers
  • How to file a claim
  • Claims payments

Contact MedCost:

 

Benefit Provider Contact Information

24 Hour Nurse Advice Line 800-357-0327
Bank of America - Health Savings Account and Flexible Spending Accounts 866-731-4206
Website
Benefits Administration 704-631-0263
Send Email
Castlight  866-960-1471
Website
Dental Plan – Delta Dental 800-662-8856
Website
Disability, Policy #696954 800-638-9294
Employee Assistance Program (Confidential) 705-355-5021
Website
Executive Total Rewards and Physician Benefits 704-631-0120
Send an Email
Find a Doctor 704-215-5772
Website
LiveWELL Health Coaching 855-438-0013
Website
LiveWELL Incentives & Programs 704-355-8136
Website
Maternity Experience Navigator  704-631-0301
Send an Email
MedCost Benefit Services 800-795-1023
Website
MedCost Diabetes Care Management 800-722-2157
Mental Health/Chemical Dependency (Confidential) 800-475-7900
Website
MyAtriumHealth 704-667-9145
Website
On-Site Care 704-512-3971
Website
Prescription Drug Benefits (CarolinaCARE) 866-697-6800
Website
Retirement 866-247-0970
Website
SmartStarts Maternity Program   800-722-2157
Website 
Teammate Injury Helpline 704-355-7233 (SAFE)
Website
Total Health Portal (Applied Health Analytics Help Desk) 855-581-9910
Website
Virtual Visit 855-438-0010
Website
Vision 888-254-4290
Website